THE CHALLENGE
Unipharm is a leading EU-GMP-certified generic pharma manufacturer with the vast first-to-market record. The company needed to streamline paper-based and semi-automated quality and compliance processes to assure high-quality standards, faster change management, operational efficiency, and business continuity during the COVID-19 crisis.
THE SOLUTION
Project implementation started in early 2020 side-by-side with the health constraints related to COVID-19. A key challenge was ensuring a quick and successful rollout for users working remotely.
Dot Compliance Xpress with a pre-configured core quality process was a great fit for Unipharm’s needs. The rollout process was supported with online training sessions, sample SOPs, data migration tools, and best practices consulting.
THE RESULT
- A fast and efficient rollout, meeting project goals and timelines regardless of COVID-19 challenges.
- 30% Reduction in process time for document control and training
- Improved performance following deployment of automated workflow for document review, approval, content distribution, and training compliance
- 3 Month rollout: Deployed over 10 ready-to-use processes, data migration
- The combination of the Salesforce Platform and Dot Compliance best practices enabled the fast digital transformation of Unipharm’s quality processes