Streamlining Multi-Site Operations: Milouda’s Success with Dot Compliance

THE CHALLENGE

Milouda Laboratories (Milouda) faced a significant challenge managing documents, training, and changes across multiple sites. With manual processes in place, tracking hundreds of protocols and procedures, training staff, and signing documents across different laboratories became increasingly complex and time-consuming. Having operations spread across various locations further complicated the need for a unified and accessible solution
to maintain consistency and streamline processes.

THE SOLUTION

Milouda partnered with Dot Compliance to implement an integrated electronic quality management system (eQMS) across its laboratories. Using Dot Compliance’s document management, change control, and training modules, the company centralized its compliance processes, allowing seamless document tracking, training management, and version control. The implementation covered three main sites, improving the consistency and accessibility of quality management processes across geographically dispersed locations.

About
Milouda Laboratories, from the Mérieux NutriSciences Group, provides quality control services in the fields of food, medical devices, cosmetics, and environmental quality to a variety of organizations, factories, and companies in the food and industrial sectors.
Employees: 8000+
Industry: Pharmaceutical
Location: 27 countries, 100+ laboratories
“Dot Compliance has significantly saved us time and costs.
It streamlines tracking and has improved the quality standards across our laboratories.”
Yael Gelbart
QA Manager