THE CHALLENGE
Endospan, a pioneer in off-the-shelf endovascular repair of aortic arch disease, was using Dot Compliance for Document Control and wanted to expand additional processes. The company was manually handling change control – signing, printing, and scanning change control forms; DHR forms, QC inspection forms, purchase orders, etc.).
Due to COVID-19, the company faced additional challenges with so many employees working remotely—the forms needed to be checked and approved via email. There were problems with having them signed by all parties and ensuring they were printed and scanned of good quality.
THE SOLUTION
Endospan expanded the use of Dot Compliance ready-to-use QMS solutions with a Change Control module, templates for electronic forms, and training management to streamline training effectiveness.
Sharon Katherine Haviv, the company’s Quality Records Manager mentioned: “Dot Compliance has proven to be invaluable this year and a great asset to the company…We were recently audited by DEKRA with very good results. It was mentioned in the summary meeting how we were able to make improvements to our QMS due to the many options available in the Dot Compliance system and how we could not have achieved all our goals within the desired timeframe if we did not have Dot Compliance.”
NEXT STEPS
Endospan plans on deploying additional Dot Compliance modules in 2021: Quality Event management, CAPA management, Deviation management, Complaint management, Audit management, Supplier management, Maintenance and Equipment Management, Binders (for DHF & Technical File), Controlled copies, etc.